Failure to Provide Resident Records to Legal Representative
Penalty
Summary
The facility failed to provide a resident's legal representative with a copy of the resident's medical record in a timely manner, despite two written requests submitted during the resident's stay. The resident, who had diagnoses including cerebrovascular accident, Parkinsonism, and vascular dementia, was deemed incompetent by two physicians prior to admission, and the daughter was listed as the healthcare surrogate. The representative submitted authorization forms for the release of the medical records on two occasions, but was informed that the requests would be referred to the facility's legal team. According to the facility administrator, the requests were sent to corporate staff, who decided not to release the records to the responsible party.