Failure to Thoroughly Investigate Alleged Misappropriation of Property
Penalty
Summary
The facility failed to provide adequate documentation that an allegation of misappropriation of property was thoroughly investigated. Specifically, a resident reported that money, a gift card, and multiple gift certificates were stolen from their room during a specified time frame. The facility's investigation included written statements from three geriatric nursing assistants, the previous DON, and three other staff in leadership positions. However, the investigation did not include interviews or statements from nurses on duty, staff from previous shifts, housekeeping, maintenance, or dietary staff who also had access to the resident's room. During interviews, the NHA and ADON confirmed that additional staff should have been interviewed as part of the investigation process.