Failure to Maintain Clean and Homelike Environment Due to Inadequate Housekeeping
Penalty
Summary
The facility failed to maintain a clean, comfortable, and homelike environment for one resident. The resident, who was cognitively intact according to a recent BIMS assessment, reported dissatisfaction with the cleanliness of his room, specifically noting the presence of dead roaches throughout the area since the last pest control treatment 2-3 weeks prior. Despite daily sweeping and mopping by housekeeping staff, the resident stated that his room remained dirty and that the conditions made him feel uncomfortable. Direct observation of the resident's room confirmed the presence of eight small dead roaches in various locations, including along the baseboards, next to the fridge, near the wardrobe, under the A/C unit, and by the laundry basket. Housekeeping and other facility staff acknowledged that the room had been cleaned that day but agreed that it was not cleaned thoroughly. The facility's policy requires a safe, clean, and comfortable environment, but the observed conditions and staff interviews demonstrated a failure to meet these standards for this resident.