Missed Lab Monitoring and Incomplete Vital Sign Checks for Medication Administration
Summary
The facility failed to ensure physician-ordered laboratory tests were obtained as ordered for two residents receiving psychotropic and other medications. One resident had diagnoses including major depressive disorder, anxiety, epilepsy, CHF, and dementia, with a BIMS score of 7 indicating severely impaired cognition. His record showed standing orders for CBC, CMP, Vitamin B12, Vitamin D, Valproic Acid, and Keppra levels at specified intervals, but the EMR lacked results for CBC and CMP from May 2025 and August 2025, Keppra and Valproic Acid levels from April 2025 and July 2025, and yearly lab work. The resident’s care plan stated nursing staff would obtain lab work as ordered by the physician. A second resident had diagnoses including anxiety, paranoid schizophrenia, schizophrenia, and major depressive disorder, with a BIMS score of 15 indicating intact cognition. Her record showed physician orders for yearly Vitamin B12, Hemoglobin A1C, lipid panel, T4, TSH, and Vitamin D, as well as CBC, CMP, and Haldol levels every three months. The EMR lacked results for the yearly Vitamin B12, T4, TSH, and Vitamin D labs from April 2025 and lacked CBC and CMP results from March 2025. Her care plan also documented that nursing staff would obtain laboratory tests as ordered by the physician. Staff interviews showed the nurse who obtained the lab order was expected to enter it into the laboratory provider portal so it could be drawn as ordered, and administrative nursing staff stated medical records would help ensure the lab tests were obtained and results downloaded into the EMR. The facility’s Laboratory Services and Reporting policy stated the facility must provide or obtain laboratory services when ordered by a physician, physician assistant, nurse practitioner, or clinical nurse specialist in accordance with state law. The report also identified a separate failure for a third resident receiving carvedilol: the TAR documented multiple medication passes without evidence that blood pressure was obtained before administration of the beta blocker, despite the order to hold for SBP less than 110 or HR less than 60. Staff stated vitals should always be obtained when a medication has parameters, and administrative nursing staff stated she was unsure why blood pressure and pulse were not obtained before the resident received the beta blocker.
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