Failure to Serve Palatable Food at Safe Temperatures
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to provide palatable food at appropriate temperatures, as evidenced by multiple cognitively intact and impaired residents reporting that their meals were often served late and the hot food was cold. Interviews with four out of five residents reviewed indicated consistent dissatisfaction with food temperature and timeliness. Resident Council Meeting minutes from two separate months documented ongoing complaints about breakfast meals being cold and delays in meal tray delivery by CNAs. Additionally, the facility administrator confirmed that there was no policy in place regarding food palatability or temperature expectations at the point of service to residents.