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F0745
D

Failure to Provide Psychosocial Services for Resident in Emotional Distress

Ottawa, Illinois Survey Completed on 11-15-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to provide psychosocial service interventions for a resident who was experiencing significant emotional distress due to a recent separation and impending divorce after more than 40 years of marriage. The resident reported feeling very depressed and stated that he would act out at times because he did not know how to handle his personal situation. He also indicated that the only interactions he had with the Social Service Director or other staff were when he was in trouble, and that no one had asked him about his feelings or what he was going through. The Social Service Director confirmed that the resident was not included in any psychosocial programming, had not been assessed regarding his feelings about the divorce, and that there were no psychosocial programs available in the facility, with residents only participating in general activities.

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