Failure to Knock and Wait for Acknowledgment Before Entering Resident Rooms
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
Staff failed to honor residents' rights to dignity and respect by not following the facility's policy requiring staff to knock and wait for acknowledgment before entering residents' rooms. Specifically, a Certified Nursing Assistant (CNA) was observed saying 'knock, knock' while approaching a resident's room but entered without waiting for an invitation. The resident, who had a history of stroke and muscle weakness, expressed that she expected staff to knock and wait before entering. The CNA acknowledged not following the correct procedure, and the Director of Nursing confirmed that staff are expected to knock and wait for acknowledgment before entering resident rooms.