F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
D

Care plans not revised for unsafe smoking and air mattress use

New Haven Center For Nursing & Rehabilitation LlcNew Haven, Connecticut Survey Completed on 08-29-2025

Summary

The facility failed to review and revise the care plans for two residents with smoking-related concerns and one resident with an air mattress. For Resident #51, the record identified chronic obstructive pulmonary disease, alcohol dependence, nicotine dependence, severely impaired cognition, and use of a manual wheelchair. A physician’s order allowed smoking with supervision, and the care plan identified the resident as a smoker with interventions to follow the facility smoking policy. However, after the resident returned from hospitalization following a fall from the wheelchair while on leave of absence, the record did not contain smoking assessments after readmission or for 2025, and the care plan was not revised to address smoking in unsafe areas adjacent to the facility while on leave of absence. Resident #51 was observed in a wheelchair on the street in front of the facility, self-propelling and then lighting and smoking a cigarette. The resident stated he/she went out to the street daily to smoke and kept cigarettes and a lighter on his/her person. The Administrator stated that residents signed themselves out multiple times a day to smoke in the street or at the park across the street, that residents were not searched or asked about lighters, and that education about the street being unsafe was verbal. The clinical record did not identify a care plan related to smoking in unsafe areas adjacent to the facility while on leave of absence. For Resident #105, the record identified chronic obstructive pulmonary disease, opioid dependence, peripheral vascular disease, severely impaired cognition, and use of a manual wheelchair. A quarterly smoking assessment stated the resident did not have a history of unsafe smoking habits and could safely smoke on an independent leave of absence, and the care plan identified the resident as a smoker with interventions to follow the smoking policy and education on contraband and other policies. However, the record did not identify a physician’s order for supervised smoking, smoking assessments related to unsafe smoking in undesignated areas, or revisions addressing smoking in the parking lot or street, contraband concerns, noninvasive searches after leave of absence, or the resident’s stated wish to no longer go on leave of absence. Resident #105 was observed obtaining cigarettes from the smoking cart, later observed in the street directly in front of the facility, and later observed actively smoking in the parking lot near the entrance bridge. A reportable event form documented that the resident had a lighter and that the lighter had either been given to the resident in the parking lot or hidden in underwear, and that the resident agreed to noninvasive room and body searches and would no longer be given cigarettes when leaving the facility. The clinical record did not contain documentation of the smoking safety concerns, the room search, or education related to smoking and contraband. For Resident #128, the record identified stroke with right-sided involvement, dysphasia, aphasia, severe cognitive impairment, high risk for skin breakdown, and a pressure-reducing device for the bed. A physician’s order directed the air mattress to be set at 150 lbs. and checked every shift, but the comprehensive care plan was not updated to include the air mattress that had been applied in March 2025.

Penalty

Inspection fine: $37,749
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0657 citations
Care plans lacked LOA and sign-out interventions
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Care plans were not individualized for two residents who frequently left the facility or failed to sign out. One resident had multiple LOAs and several instances of leaving without notifying staff, while the other resident had dementia-related diagnoses, low elopement risk, and episodes of not returning as expected or being found off the unit after stepping out to smoke. Staff interviews confirmed residents were expected to notify nursing, sign out, and provide return times, but the records did not include clear care plan interventions or staff direction for these situations.

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care Plan Not Revised to Match Resident Preference and Current Setup
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with CKD, muscle weakness, and difficulty walking had a care plan for impaired mobility and fall risk that directed staff to keep the call light within reach. Surveyors observed the resident seated in a chair with the call light clipped to the wall on the opposite side of the bed and out of reach; the resident said it was always there. The CNO stated the resident spent most of the day in the chair and preferred the call light clipped to the wall, and this preference was not care planned.

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care Plan Not Revised for New Fluid Restriction
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Care Plan Not Revised for New Fluid Restriction: A resident with CHF and intact cognition was placed on a new 1500 cc/24 hr fluid restriction, but the care plan only addressed diet and liquids and did not include the restriction or related non-compliance. An LVN said staff were aware of the order, while the ADON stated the new restriction should have been added to the care plan and revised after changes in care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Revise Fall Risk Care Plan After Resident Fall
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Failure to revise fall risk care plan after resident fall. A resident with repeated falls, dementia, weakness, and impaired cognition had an actual fall after sliding off the bed due to poor safety awareness. The COC, progress notes, and IDT fall conference documented the event and recommended frequent visual checks and help maintaining position in bed, but the fall risk care plan was not revised to reflect the new interventions.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Timely Reassess Fall Interventions
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Failure to timely reassess fall interventions: A resident with mild cognition and a history of repeated falls had 23 falls, most unwitnessed, after admission. The care plan identified high fall risk and included basic safety interventions, but the first 10 falls had no post-fall assessment, the first assessment was delayed, and an IDT discussion about unsafe bedside urinal use was not followed by a documented care plan update before the resident continued to fall while using the urinal and toilet.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to revise care plan after repeated inappropriate sexualized behavior
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with epilepsy and dementia had repeated inappropriate sexualized behaviors toward residents, staff, and visitors, including grabbing buttocks and making sexually inappropriate comments. The care plan noted an initial 1:1 intervention after one incident and later documented a visitor-related allegation, but it was not revised to add further interventions after the behaviors continued. The DON stated the resident should have been monitored for inappropriate behavior and the care plan updated after the earlier incident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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