F0759 F759: Ensure medication error rates are not 5 percent or greater.
E

Medication Administration Errors Exceeded Allowed Rate

Golden Harbor Healthcare CenterHayward, California Survey Completed on 08-29-2025

Summary

The facility had a medication error rate of 11.63%, with five medication errors identified out of 43 opportunities during a medication pass observation involving four residents. The errors were observed during surveyor review of medication administration and record review, and the report states the failure resulted in medications not being given in accordance with the manufacturer's specifications. For one resident with chronic kidney disease stage 2, the LVN prepared multiple medications but did not administer the ordered lactulose because it was not available. During the concurrent interview and record review, the LVN confirmed the medication was not given because it had not been delivered from the pharmacy. The resident's MAR showed all three scheduled lactulose doses were missed that day. The DON stated nursing staff were expected to reorder routine medications when the reorder sticker appeared and to monitor inhaler dose counters and liquid levels so refills could be requested in time. For another resident with diabetes, an LVN checked a blood sugar of 326 mg/dl and prepared insulin aspart. The LVN attached a needle to the insulin pen without first sanitizing and disinfecting the pen, then primed it by dialing to eight units and pushing the button until the dial reached six units while holding the pen needle facing down. The LVN stated the facility did not train staff to sanitize and disinfect the pen before attaching a needle. The DON stated staff were expected to prime insulin pens first and then dial the ordered dose, and that it was not acceptable to dial two units higher than the dose and dispense the excess first. During another medication pass, an LVN attempted to administer Stiolto Respimat to a resident with COPD but found the inhaler empty and locked after trying to give the dose. The LVN stated he was not aware of the meter indicating the number of doses left before that day. In the same pass, the LVN administered only one drop of Refresh Tears into each eye even though the order was for two drops in both eyes. In a separate observation, an LVN prepared amlodipine for one resident from a bubble pack labeled with another resident's name and confirmed it was the wrong resident's medication. The DON stated staff were expected to compare the pharmacy label with the order in the computer, including the resident name, drug name, and dose, and to follow the most current physician order.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0759 citations
Medication Error Rate Exceeded Threshold During Eye, Ear, and Nebulizer Administration
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

An LPN contributed to a medication error rate of 10.71% after 3 errors were found in 28 observed medication opportunities. The LPN administered eye drops and ear drops to one resident without preventing the resident from wiping the medication away, and left another resident unsupervised during a nebulizer treatment without monitoring the response or cleaning the equipment afterward. Record review showed the resident receiving the nebulizer had no documentation supporting self-administration, and the facility's procedures required assessment and direct administration for these treatments.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Errors Exceeded Allowed Rate
E
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication administration errors exceeded the allowed rate, with surveyors identifying multiple dose discrepancies and an enteral medication error during observed med passes. An MA gave a resident the wrong ferrous sulfate dose, another MA gave a resident several medications at incorrect strengths, and an LVN used another resident’s MiraLAX and did not complete the ordered G-tube water flushes before administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication error rate exceeded the allowed threshold
E
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication error rate exceeded the allowed threshold. Surveyors calculated a 6.25% error rate based on 32 medication opportunities with 2 errors. In one case, an LPN gave a resident the wrong magnesium/calcium tablet strength compared with the active order for hypomagnesemia. In another, an LPN administered vitamin D3 400 units even though the resident’s order called for cholecalciferol 4000 units for vitamin D deficiency, and staff noted the pharmacy label still showed 400 units.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Error Rate Exceeded Threshold; Insulin Pen Not Primed and Inhaler Rinse Not Completed
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

The facility’s medication error rate was 6.9%, with 2 errors found in 4 observed med passes. One nurse gave an insulin dose without priming the pen first, and another did not ensure a resident rinsed and spit after using a steroid-containing inhaler. The residents involved had DM and COPD, respectively, and both were moderately cognitively impaired.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Error Rate Exceeded Standard During G-Tube Medication Administration
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication Error Rate Exceeded Standard During G-Tube Medication Administration. Surveyors found a 27.59% medication error rate during observation of medication administration. An LPN crushed multiple meds together, mixed them with water, and administered them through a resident’s g-tube without giving each medication separately. The resident had encephalopathy, dysphagia, malnutrition, severe cognitive impairment, and required tube feeding for nutrition. The resident’s orders did not include permission to combine the tablets, and the DON and ADON stated meds for tube administration should not be cocktailed.

Inspection fine: $19,635
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Errors Exceeded Allowed Rate
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication administration errors exceeded the allowed rate when seven errors were found in 31 opportunities. A nurse gave several scheduled meds to one resident more than 2 hours late, and another nurse crushed and gave three meds together through a G-tube to another resident instead of administering each med separately with flushes between doses, contrary to the DON’s expectations, the consultant pharmacist’s guidance, and facility policy.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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