F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
D

Failure to Provide Required Adaptive Eating Equipment and Assistance

Crestway Nursing & RehabilitationSan Antonio, Texas Survey Completed on 06-20-2025

Summary

The facility failed to provide special eating equipment, specifically an Adult Sip Cup, and appropriate assistance to a resident who required such adaptive devices for safe and effective meal consumption. The resident, a male with a history of malignant brain neoplasm, left-sided hemiplegia, and aphasia, was documented as being moderately cognitively impaired, dependent on staff for eating, and requiring a mechanically altered diet. Physician orders and the care plan specified the use of an Adult Sip Cup to assist with beverages and prevent spillage or choking. However, during observation, the resident was initially given regular cups by staff, resulting in repeated spillage while attempting to drink. The appropriate adaptive equipment was only provided later during the meal service after the resident had already experienced difficulty. Interviews with staff, including the ADON, dietary manager, CNA, and DON, confirmed that the resident was supposed to receive beverages in an Adult Sip Cup due to issues with dexterity and to prevent aspiration and dehydration. The facility's own policy required that adaptive devices be provided to residents who need them and that assistance be given to ensure residents can use and benefit from such equipment. Despite these documented needs and policies, the resident was not consistently provided with the required adaptive equipment at the start of the meal, leading to observed difficulties and spillage.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0810 citations
Failure to Provide Ordered Adaptive Eating Equipment
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

Failure to provide adaptive eating equipment: A resident with Alzheimer's disease, dementia, PCM, muscle weakness, and severely impaired cognition was supposed to receive a scoop plate with meals to support self-feeding. During lunch, staff served the meal on a regular plate instead, and the resident was observed with weak, unsteady hands while trying to scoop food. CNA confirmed the scoop plate was not provided, and the FSD and DON stated adaptive equipment should be provided with meals.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Adaptive Feeding Equipment Not Provided as Ordered
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

Adaptive feeding equipment was not provided as ordered for a resident with hemiplegia, DM2, and vascular dementia. The resident’s order required a high sided plate and rocker knife, and the care plan noted the need for both items at meals, but an observed lunch tray did not include either item. The resident said he frequently did not receive the rocker knife or high sided plate and that it made eating harder.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Adaptive Eating Equipment
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

A resident with cerebral palsy, severe protein-calorie malnutrition, and severe cognitive impairment did not receive physician-ordered adaptive eating equipment at mealtime. The resident was observed eating from a standard plate with no divisions and using cups without straws, even though the meal card listed a divided plate and straw-equipped cups. The OT noted these items were needed to support self-feeding independence, and the care plan did not address the ordered equipment.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Adaptive Drinking Equipment
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

Failure to provide ordered adaptive drinking equipment: A resident who was cognitively intact and independent in eating had a care plan requiring a one-handled cup with a straw lid for beverages, but staff served hot coffee in a large Styrofoam cup instead. The resident spilled the coffee on himself, and an aide stated she was not aware of the resident’s adaptive cup requirement; the DON confirmed the resident should have been served hot liquids in the appropriate equipment.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Adaptive Eating Equipment
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

Failure to provide ordered adaptive eating equipment. A resident with an order and care plan for a lip plate and built-up utensils was observed eating with standard utensils and had difficulty manipulating the fork, with food spilling from it. The OT stated the resident needed the adaptive equipment due to a change in hand dominance for eating, and the resident said the built-up utensils made eating much easier.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Adaptive Eating Equipment and Meal Setup
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

A resident who needed assistance with ADLs did not receive the adaptive feeding cup or utensil setup listed in the care plan. The resident’s liquid was served in a regular cup, and the meal tray did not match the ticket because the entree and sides were served together instead of in separate bowls. An aide confirmed the ordered adaptive equipment and meal presentation were not provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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