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F0944
F

Failure to Provide Mandatory QAPI Training to Staff

Richland Center, Wisconsin Survey Completed on 07-22-2025

Penalty

Fine: $22,925
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to ensure that all staff received mandatory training on the elements and goals of the Quality Assurance and Performance Improvement (QAPI) program. During an interview and record review, it was found that five Certified Nursing Assistants (CNAs) did not receive the required QAPI education. When the surveyor requested evidence of QAPI education for these staff members, the Nursing Home Administrator (NHA) was unable to provide documentation confirming that the training had been completed. The NHA confirmed in an interview that these CNAs should have received the QAPI education but did not.

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