Failure to Timely and Accurately Post Menus
Penalty
Summary
The facility failed to post menus in a timely and adequate manner, as required. During observation of a dining process, the posted menu listed fried chicken, green beans, and potato wedges, but the meal served included chicken, potato wedges, and okra. A resident reported that the meals served do not match the posted menu. The activities assistant was observed informing residents of the menu items by walking around with a copy of the posted menu. The Dietary Manager acknowledged not noticing the mistake on the posted menu and stated that she only informs staff who ask about menu changes. Additionally, on a subsequent morning, no breakfast menus were posted prior to meal service, and most residents had already finished eating or were leaving the dining area. The Administrator confirmed that menus should be posted before meal service.