Failure to Maintain Resident Dignity and Honor Rights to Personal Preferences
Penalty
Summary
The facility failed to uphold residents' rights to dignity, respect, and self-determination in several instances. One resident was not consistently provided with her glasses, which were kept locked in the medication cart for safekeeping. Despite being care planned for refusals to wear her glasses, there was no documentation that staff offered the glasses or reapproached the resident throughout the day, nor was there evidence that the legal representative was contacted as claimed by staff. Observations over multiple days confirmed the resident was not wearing her glasses until after surveyor intervention. Additionally, the same resident was observed sitting in a public area with her legs uncovered, contrary to her known religious preferences and the requests of her legal representative, with staff confirming her legs were exposed in a public setting. Another resident's right to participate in preferred activities, specifically voting, was not honored. Documentation in the resident's care plan and recreation progress notes indicated the importance of voting to the resident. However, the facility was unable to provide evidence that the resident was offered the opportunity to vote in a recent election, as confirmed by the Director of Recreation. These findings demonstrate failures in maintaining residents' dignity and honoring their individual rights and preferences.