Failure to Provide Adequate Hygiene and Environmental Care
Penalty
Summary
Surveyors observed two residents in their rooms sitting in geri-chairs with dried food and debris present, facing the wall without any television or music. Both residents appeared disheveled, with dirty clothing, unkempt hair, and foul body odor. The rooms had a strong odor of urine, sticky floors, leftover food, and other debris. One resident's fall mat was torn, and the other had a wet area under the fall mat and a broken nightstand handle. Staff present, including nurse aides and a regional corporate nurse, acknowledged the poor condition of the residents and their environment. A review of bathing records for both residents revealed that each had only received two or three showers over a 30-day period, despite being scheduled for showers twice weekly. There were no documented refusals for showers, indicating that the scheduled care was not provided. The regional corporate nurse confirmed that the residents should have received additional showers as per the schedule. These findings demonstrate a failure to provide adequate hygiene and environmental care, resulting in neglect.