Failure to Provide Palatable and Properly Tempered Meals
Penalty
Summary
The facility failed to ensure that resident meals were palatable, attractive, and served at a safe and appetizing temperature. Multiple residents reported that the food was unappealing, lacked taste, was sometimes served cold, and did not include fresh fruits or vegetables. One resident stated she was supposed to receive yogurt with every meal but often did not. Residents also indicated they were not informed about an always available menu. During a meal observation, surveyors found that the macaroni and cheese and broccoli were overcooked and unseasoned, and the temperature of the fried potatoes was below the required standard at 113 degrees Fahrenheit. These findings were based on direct resident interviews and surveyor meal tasting, indicating a pattern of inadequate food quality and service.