Failure to Protect Resident's Personal Property and Ensure Comfortable Environment
Penalty
Summary
The facility failed to provide a safe, clean, and comfortable homelike environment by not taking reasonable care to protect a resident's personal property from loss and by not ensuring comfortable temperatures in the dining area. One resident reported missing several personal clothing items since their admission in March, including shirts, shorts, boxer briefs, and socks. The resident filed a grievance regarding the missing items, which was documented in the facility's grievance log with a resolution date that was not met. Staff interviews confirmed that the missing items had not been replaced, citing a broken washing machine and a backlog in laundry as reasons for the delay. The grievance remained unresolved beyond the stated resolution date.