Failure to Complete Required Behavioral Health Training for Staff
Penalty
Summary
Facility staff failed to ensure that required behavioral health training was completed for four out of five reviewed employees, including a certified nursing assistant, a registered nurse, the director of rehab, and a dietary aide. Document review and staff interviews revealed that there was no evidence these staff members had completed behavioral health training as mandated by facility policy, which requires behavioral health content as part of annual training. The education coordinator confirmed that while training assignments are managed through a computerized system and in-person sessions, behavioral health training had not yet been provided to these staff members, despite recognizing an increased need due to more patients with behavioral issues.