Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program, as evidenced by direct observations of multiple cockroaches in a resident bathroom and corroborated by staff and resident interviews. During a facility tour, a surveyor observed numerous cockroaches crawling on the bathroom floor of a dually occupied resident room, with a maintenance assistant confirming the infestation and noting that cockroaches emerged from the wall when disturbed. Residents reported ongoing issues with cockroaches and mice, describing the situation as an infestation that has worsened over time. Staff interviews further confirmed the presence of pests, and pest sighting logs from multiple units documented repeated sightings of cockroaches in resident rooms over several months. Review of facility documentation, including pest control logs and service reports from the pest control contractor, indicated that the facility was on a cockroach and rodent program, with regular treatments and bait stations in place. Despite these measures, both facility staff and the pest control contractor noted continued observations of cockroaches in resident rooms. The facility's pest control policy required monthly inspections and treatments, but the persistent presence of pests across all resident units demonstrated that the program was not effective in preventing or addressing infestations.