Failure to Timely Report Allegations of Abuse to State Agency
Penalty
Summary
The facility failed to timely report two separate allegations of abuse involving residents to the State Survey Agency. In the first instance, a provider reported an allegation of staff abuse involving a resident to the DON by phone, but the DON did not receive specific details and did not believe it was necessary to report the allegation to the State agency. The incident was only reported after the survey team brought it to the facility's attention. In the second case, a resident informed a provider of an allegation that a CNA had slapped them in the face. The Administrator stated that the allegation was reported to the State, but there was no evidence in the State's complaint system or facility records to confirm that the report was received. Interviews with the State's Complaint Coordinator and review of documentation confirmed the absence of a received report.