Staff Stood While Feeding Dependent Resident
Penalty
Summary
A deficiency was identified when a certified nursing assistant (CNA) was observed standing while feeding a resident who was lying in bed with the head of the bed elevated and the bed in its highest position. The resident, who had a history of cellulitis, sepsis, and hypertension, required assistance with eating due to difficulty with dexterity and was dependent on a Hoyer lift for mobility. During interviews, staff confirmed that the resident struggled to feed herself and that CNAs were expected to sit while feeding residents, as stated by the Director of Nursing (DON). However, the observed practice did not align with this expectation, resulting in a failure to treat the resident with respect and dignity and to provide care in a manner that promoted the resident's quality of life and recognized her individuality.