Failure to Provide Hot Meal Options for Dinner
Penalty
Summary
The facility failed to provide food that accommodated residents' preferences for hot meal options at dinner, as evidenced by interviews and menu reviews for three residents. One resident reported that only salads were available for dinner on multiple occasions, with no hot food options. Another resident confirmed that the dinner menu only included cold items and expressed a preference for a hot meal. A third resident filed a grievance regarding the lack of hot dinner options, and although the resolution was to ensure a hot entrée would be available, subsequent menu reviews showed that only cold options continued to be offered. The Dietary Director confirmed that the current and previous menus for certain days only included cold items such as egg salad sandwiches, chicken salad, ham and Swiss sandwiches, and seafood salad, with no hot dinner meals provided.