Failure to Provide Accessible Survey Results to Residents and Families
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to make the most recent survey results, including surveys, certifications, complaint investigations from the preceding three years, and any current plans of correction, readily accessible to residents, family members, and legal representatives. During a resident council meeting, several residents stated they were not aware of the availability of survey results. Observation of the reception area revealed that while a binder containing state survey inspection results was present, it did not include the most recent recertification results or complaint survey results from multiple specified dates. This finding was confirmed by regional facility staff.