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F0610
D

Failure to Investigate Abuse Allegation

Palmyra, Pennsylvania Survey Completed on 04-17-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to thoroughly investigate an allegation of abuse involving a resident diagnosed with Parkinsonism who required substantial to maximal staff assistance with bathing. The resident, who was not cognitively impaired, reported that two aides treated her abusively during a shower by forcefully removing her clothing, shoving her under cold and then hot water, and roughly scrubbing her while making derogatory remarks. The resident verbally reported the incident to facility staff and later submitted a written report. Despite these reports, there was no documented evidence that the facility conducted an investigation into the allegation, as confirmed by the Administrator.

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