Failure to Obtain Routine Vision Services for Resident with Eye Health Risks
Penalty
Summary
The facility failed to obtain routine vision services from an eye care professional for a resident with multiple diagnoses that increase the risk for eye health concerns, including diabetes, long-term use of non-steroidal anti-inflammatories, hypertension, and hyperlipidemia. The resident reported using eyeglasses only for reading and expressed a need for stronger glasses, but could not recall her last visit to an eye care professional. Clinical record review showed that two scheduled appointments with the facility's contracted eye care professional were cancelled, one due to time constraints and the other marked as refused, with no documentation of any attempt to obtain professional eye care services in the 12 months prior to or after these cancellations.