Incomplete Ombudsman Contact Information Posted
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to post complete contact information for the State Long-Term Care Ombudsman program as required. During an observation on Roseview Hallway, a poster was found displaying only the Ombudsman’s phone number, without the name, address, or email address. This deficiency was confirmed during an interview with the Nursing Home Administrator, who acknowledged that the required information was not fully posted. The report cites this as a failure to meet regulatory requirements for providing residents with access to pertinent State agencies and advocacy groups.