Failure to Provide Resident Access to Medical and Financial Records
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to provide a copy of a resident's medical and financial records upon request. During a care conference, the resident and their family requested a full set of these records. Despite this request, the records were not provided, as confirmed by both the resident and the facility administrator. Interviews revealed that there was no written documentation in the clinical record indicating that the requested records had been given to the resident. The deficiency was identified through staff interviews and review of the clinical record, which confirmed the absence of documentation and fulfillment of the resident's request.