Failure to Provide Timely Social Services and Care Plan Meetings
Penalty
Summary
The facility failed to provide medically-related social services as required, specifically in relation to the scheduling and conducting of routine care plan meetings for four out of eight residents reviewed. Facility policy requires that baseline care plans be developed and updated as needed until a comprehensive care plan is created, with care conferences to be held quarterly. Clinical record reviews showed that care conferences for several residents were not held at the required intervals, with significant gaps between meetings. For example, one resident's last care plan meeting was over six months prior, and there was no upcoming meeting scheduled. Interviews confirmed these findings, with a family member expressing dissatisfaction with the lack of social service communication and the absence of timely care plan meetings. The Social Service Director acknowledged that care conferences had been delayed due to staffing shortages in the department. These failures were found to be non-compliant with state regulations regarding the provision of social services and the responsibilities of the licensee.