Incomplete Ombudsman Contact Information Posted
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to post complete contact information for the State Long Term Care Ombudsman program as required. During an observation, posters related to the ombudsman were found on bulletin boards in three locations, but these did not include the name, address, or correct email for the program. This deficiency was confirmed during an interview with the Nursing Home Administrator, who was informed that the postings lacked the required details. The deficiency was cited under 28 Pa. Code 201.14(a) and 201.18(b)(3).