Failure to Provide Communication Training to Direct Care Staff
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to provide required communication training to one of five direct care staff members reviewed. According to the Nursing Assistant job description, staff are expected to complete all assigned training and education as required by law and regulation. Review of facility education records for the year 2024 showed that one nurse aide did not receive training on effective communication. This was confirmed by the Director of Nursing during staff interviews, who acknowledged that the communication training was not provided to the identified staff member.