Delay in Disbursement of Resident Personal Funds
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to ensure that a resident received personal funds upon request in a timely manner. On June 24, 2025, a resident requested $700.00 from their personal funds. The Business Office Manager was unable to access or disburse the funds, as they did not have authority to write checks or access the accounts. As a result, the resident did not receive the requested funds until July 15, 2025, which was 14 days after the initial request. Interviews with both the resident and an employee confirmed the delay and the lack of access to resident funds at the facility level, requiring requests to be made to the corporate office for disbursement.