Failure to Honor Resident's Morning Care Preferences
Penalty
Summary
A deficiency occurred when the facility failed to accommodate a resident's stated preference for morning care. The resident, who has Multiple Sclerosis and requires assistance with dressing, was assessed as alert and oriented, and his care plan indicated that the timing of his morning routine was very important to him. On the day in question, the resident was not assisted with morning care or dressing at his preferred time of 9:00–9:30 a.m., and was still waiting for care at 11:00 a.m. The resident also reported that his urinal was not emptied, resulting in spillage and wetness. The nurse aide responsible stated she could not provide care earlier because she required another aide's assistance and was unable to find help. The unit manager confirmed that the facility did not accommodate the resident's preferences.