Failure to Serve Food at Safe and Appetizing Temperature
Penalty
Summary
The facility failed to ensure that food was served at a safe and appetizing temperature, as required by its own policy. During a lunch meal test tray observation, the temperature of ham slices was measured at 124 degrees Fahrenheit, which is below the facility's policy requirement that food must remain at 135 degrees or above. Resident Council Minutes documented that residents had previously reported concerns about cold food and trays. The Dietary Manager confirmed awareness of these concerns and acknowledged that the food temperature was out of range during the test tray observation. The Nursing Home Administrator also confirmed awareness of resident complaints regarding cold food and the need for equipment replacement in the dining services department.