Failure to Schedule Dental Appointment for Tooth Extraction
Penalty
Summary
The facility failed to ensure that a dental appointment was scheduled for a resident who required a tooth extraction. According to facility policy, routine and emergency dental care, including follow-up appointments, must be provided. A quarterly MDS assessment indicated that the resident was cognitively intact, required staff supervision, and had her own natural teeth. A physician's order directed that the resident see an oral surgeon for a tooth extraction, but as of the date of review, there was no documented evidence that the appointment had been made or that the procedure had occurred. The resident reported ongoing tooth sensitivity and confirmed that the extraction had not taken place. The DON confirmed that the necessary appointment was never scheduled.