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F0550
E

Failure to Protect Resident Dignity Through Public Posting of Medical Information

Norristown, Pennsylvania Survey Completed on 05-22-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to maintain and enhance resident dignity on both the first and second floor nursing units. During observations, a sign listing nine residents' dietary restrictions, including NPO (nothing by mouth), thickened liquid requirements, and other specific instructions, was posted at the head of a resident's bed, making private medical information visible. Additionally, in both the first and second floor dining areas, signs indicating thickened liquid diets were publicly posted on the wall. Residents were observed being served meals on plastic trays in the dining rooms. Interviews with residents and staff confirmed the presence of these postings and the use of plastic trays for meal service. These actions resulted in the public display of sensitive resident information and did not promote an environment that supports the dignity of each resident.

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