Failure to Maintain Resident Dignity During Meal Service
Penalty
Summary
Staff members were observed feeding residents in the Herrnhut dining room while wearing disposable gloves, which is not in accordance with the facility's protocol that requires good hand hygiene instead of glove use during meal service. Multiple staff, including both direct care and licensed staff, were seen feeding several residents while wearing gloves on different days. Additionally, some staff were observed standing while feeding residents, contrary to facility expectations. These actions were confirmed through observation and interview with the Nursing Home Administrator, who stated that such practices do not align with the facility's standards for resident dignity and respect during meal service. The deficiency was identified through direct observation of staff behavior during meal times and corroborated by administrative interview, with no mention of specific resident medical histories or conditions at the time of the incidents.