Failure to Serve Meals at Scheduled Times in Dining Room
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to serve meals at the regularly scheduled times in accordance with resident needs in Doc's dining room. Food Committee Minutes from two consecutive months documented resident complaints about frequent late meal tray delivery. Multiple residents reported in a group interview that meals were often delivered late to the main dining room, describing it as an ongoing issue. One resident specifically stated that meal trays can often be served late. The facility's meal schedule indicated that lunch was to be served at 12:30 p.m., but observations on two consecutive days showed the meal cart arriving 20 and 23 minutes late, respectively. The Administrator confirmed that the meal service was late on these occasions.