Failure to Inform Resident of Service Charges and Coverage
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to inform a resident, at the time of admission and during their stay, about the services available and the charges for those services, including any charges for services not covered under Medicare or Medicaid. Review of the clinical record and admission agreement for the resident showed that the section detailing charges for services not covered was left blank, and no documentation was provided to the resident regarding available services and associated costs. An interview with the business office manager confirmed that the rate information should have been provided to the resident upon admission, but this was not done.