Inconsistent Use of Serving Ware During Meal Service
Penalty
Summary
During a lunch meal service, some residents were served peach cobbler in plastic thermal bowls while others received Styrofoam bowls, and some were provided with reusable plastic tumblers while others received disposable plastic cups. This inconsistency in serving ware was observed during tray line service and was confirmed through staff interviews. The Food Service Director stated that there were not enough bowls and cups available to serve all residents uniformly, leading to the use of Styrofoam bowls and disposable cups for some. The Nursing Home Administrator acknowledged that reusable thermal bowls had been ordered but the order process was delayed, and she needed to verify if cups had been ordered. It was also confirmed that the facility should have sufficient bowls and cups for all residents.