Failure to Honor Resident Room Change Request Due to Noise
Penalty
Fine: $25,116
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
A resident admitted with a history of stroke and depression, and assessed as cognitively intact, requested a room change due to the loud volume of a roommate's television, which disrupted sleep. The resident reported the issue to the Social Services Director, but no follow-up was provided, as the staff member was focused on discharge arrangements instead. Observations confirmed the television volume was loud during multiple visits, and the resident resorted to using headphones, which only partially alleviated the problem. The facility administrator was not made aware of the resident's request for a room change.