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F0919
D

Non-Functioning Call Light in Resident Bathroom

Canton, Ohio Survey Completed on 06-12-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

A deficiency was identified when a resident, admitted with pancytopenia, diabetes mellitus, and atherosclerotic heart disease, was found to have a non-functioning call light in their room. The resident, who was assessed as having intact cognition and was at risk for falls, reported using the call light to request assistance for positioning prior to lunch, but the device did not work. Observation confirmed that the call light failed to activate the electronic message board, and further inspection with the Administrator revealed the call light cord was pulled out of the wall, rendering it inoperable. The facility's policy required timely response to call lights to meet resident needs, but this was not met in this instance.

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