Failure to Provide Psychosocial Support After Traumatic Incidents
Penalty
Summary
The facility failed to provide necessary social services to support the mental health and psychosocial well-being of residents following traumatic incidents. Three residents with varying diagnoses, including depressive disorder, metabolic encephalopathy, and anxiety disorders, experienced incidents such as alleged abuse, unexplained bruising, and theft of personal property. Despite these events, there was no documentation of counseling or follow-up psychosocial services in the social service notes for any of the affected residents during the periods following the incidents. Interviews with the residents confirmed that none had been visited by staff or offered counseling services after their respective incidents, and each expressed ongoing distress or feelings of violation. The Social Service Designee acknowledged that residents should be assessed and offered psychosocial support after such occurrences, but verified that no such visits or assessments had taken place. Facility policy required notification of the social service department after incidents to ensure psychosocial needs were addressed, but this procedure was not followed for the residents involved.