Failure to Maintain Properly Functioning Heating and Air Conditioning Units
Penalty
Summary
The facility failed to maintain a comfortable and home-like environment by not ensuring that heating and air conditioning units in several resident rooms were properly functioning. Multiple residents reported that the heating/air conditioning units in their rooms were not working. Specifically, five residents voiced complaints about non-functioning units. During interviews, the maintenance supervisor initially stated that all units were working and that residents could control them in their rooms. However, subsequent observations and interviews with the maintenance supervisor confirmed that the units in four residents' rooms were not functioning properly, and the unit in another resident's room was working but not blowing strong enough and required repair. A review of the facility's Room Temperatures policy indicated that air conditioning repairs or modifications should be completed as soon as possible. The deficiency was identified through resident and staff interviews, direct observation, and policy review. This issue was found to be ongoing from a previous survey, indicating that the problem had not been resolved since it was first identified.