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F0777
D

Failure to Obtain Ordered Radiology Services

Concord, New Hampshire Survey Completed on 07-03-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

A deficiency occurred when the facility failed to obtain radiology services as ordered for a resident who was at high risk for recurrence of infection and required a CT scan of the abdomen and pelvis with contrast. The resident initially went to an appointment for the CT scan but left before it could be completed and did not recall the reason. The scan was rescheduled at another location, but the resident refused to attend the second appointment, and no further appointment was made. Review of the medical record showed no results or follow-up for the required imaging, despite ongoing orders and the resident's continued need for assessment related to infection risk. Staff interviews confirmed that the imaging was not completed and that the ordering practitioner had not received results.

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