Survey Results Not Accessible to Residents and Visitors
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to ensure that the previous year's survey results were available for residents and visitors to review. During an observation, it was noted that the survey results binder at the front desk only contained results from a survey conducted in the prior year, with no additional or more recent survey results included. Document review confirmed that the last recertification survey and two complaint surveys had been conducted after the date of the survey results present in the binder, but these were not available for review. In an interview, the administrator, who was responsible for maintaining the survey results binder, acknowledged that the most recent survey results were missing from the binder.