Failure to Train and Provide EMR Access to Contracted Care Staff
Penalty
Summary
The facility failed to ensure that contracted resident care staff, specifically a nursing assistant, were competently trained on facility procedures and provided access to electronic medical records (EMR) prior to starting their shifts. One nursing assistant reported that on her first shift, she received no training and did not have access to any resident care plans until management arrived later in the morning. The director of nursing confirmed that the required training was not completed before the nursing assistant began working. Additionally, the facility's policy for contracted employees addressed emergency preparedness but did not include provisions for EMR access or education on other critical facility policies, such as those related to elopement. These failures had the potential to affect all 46 residents in the facility.