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F0577
C

Failure to Prominently Post Survey Results and Notice of Availability

Bloomington, Minnesota Survey Completed on 06-12-2025

Penalty

Fine: $18,150
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to post survey results or a notice of their availability in prominent and accessible areas, as required. During the survey entrance, the survey results binder was found in an alcove around the corner from the main entrance, not immediately visible to residents, families, or visitors. There was no signage or notice at the receptionist desk or main entrance to inform individuals of the location of the survey results. The lead receptionist confirmed that there was no information posted at the desk and that people would have to ask to find the binder. Multiple residents reported being unaware of any posting at the entrance regarding the survey results. Observations confirmed that a sign directing individuals to the survey results was only posted after the survey began, and residents noted that it was not present prior to that time. The assistant administrator was unaware of when the notice was posted and believed the binder's location was sufficient. Facility policy requires that a notice of the availability of survey results be posted in prominent and accessible areas, which was not followed.

See complete original report
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