Failure to Ensure Dignified Dining Experience Due to Inappropriate Resident Labeling
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
Facility staff failed to ensure a dignified dining experience for residents on the first floor unit by referring to residents as 'feeders' rather than by their names. Observations included a CNA asking a nurse if a resident was a feeder and the nurse responding affirmatively without correcting the terminology. Additionally, a nurse was heard stating, 'We have a feeder left,' while gesturing to a resident at a table. The facility's policy requires staff to address residents by their names of choice and not by care needs or other labels. Both the Assistant Director of Nursing and the Director of Nursing confirmed during interviews that staff should not refer to residents as feeders.