Failure to Provide Written Transfer Notice and Bed Hold Policy Upon Hospital Transfer
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
A review of the medical record for a resident with moderate cognitive impairment revealed that, following the resident's transfer to an acute care facility, there was no documentation that the resident's representative was provided with written notification of the facility's bed hold policy or a written transfer notice including the reason for transfer. Interviews with facility staff, including an LPN, the director of nursing, and the receptionist, confirmed uncertainty or lack of documentation regarding the process for ensuring these notifications were sent. The deficiency was identified during a review of records and staff interviews, which showed that the required written notifications were not provided as mandated.