Failure to Thoroughly Investigate Abuse Allegations
Penalty
Summary
The facility failed to thoroughly investigate allegations of abuse as required. Specifically, for one of three facility-reported incidents reviewed during the recertification survey, a resident reported both physical and verbal abuse to the Director of Social Services. While staff were questioned regarding the physical abuse allegation, there was no documentation that staff were questioned about the verbal abuse allegation. Additionally, the investigation file lacked a written statement from the resident and did not include an interview or statement from the alleged perpetrator, a Geriatric Nursing Assistant. The Director of Nursing confirmed to the surveyor that no attempts were made to obtain these statements or conduct the necessary interviews, and no documentation could be provided to show otherwise.