Failure to Investigate and Retain Records for Abuse Allegations
Penalty
Fine: $17,220
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
Facility staff failed to thoroughly investigate two separate allegations of abuse made by a resident. The first incident involved a nursing staff member allegedly prying medications out of the resident's left hand during a medication pass, and the second involved the same resident reporting rough care when nose drops were administered. Upon request, the facility was unable to provide the investigations for either incident, as confirmed by the Administrator, who stated that the incidents occurred prior to the current administration. The surveyor noted that CMS policy requires facilities to retain records of any facility-reported incidents for at least five years after the investigation is closed.